2.8Overall
by Greg White
from Philadelphia vehicle 2003/Honda/Accord |
10% raise in rates for 2008I received my 2008 policy documents in yesterday's mail. I was shocked to see that my rates had been raised by $124.00 a year. Keep in mind that I had no tickets, no accidents and am a conscientious driver. I called 21st Century's Customer Care Center and asked why I was charged a sizeable increase. After about 10 minutes of reviewing my records I was told that the company had incurred more claims than expected, and was passing their losses onto all their customers. How is this fair to the customers who aren't costing the company money in claims?
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21st Century Insurance Ratings »
Based on 9 reviews - 0 is lowest, 5 is highest