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1.0Overall
by dallas nurse
from dallas
vehicle n/a

nightmare! When I appealed a claim they CHARGED ME MORE!!

My hospital just switched to Aetna, right before my son got an MRI-- IN NETWORK, in an OUTPATIENT procedure. They called it out of network, and erroneously charged a $250 copay (calling it "in patient.") When I called them and appealed, after being bounced around and wasting over an hour on the phone, my revised bill was increased by $50! They are HORRIBLE!! Compared to our previous insurance, Cigna, they are money grubbing, cheap, lying scum.

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1.0Service
1.0Claims

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1.5Overall
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Based on 2 reviews - 0 is lowest, 5 is highest

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