Do Not Buy Aetna health insurance

After 20 years with aetna my company finally switched thank god. Every claim with aetna turned in to hours on the phone and fax only after months to get 10 cents on the dollar. DO NOT USE AETNA. Thier tactics are amazing. Usually the need more info. then when you send it they do nothing with it untill one day you call. Then they always say "oh, somehow this did not get re filed". after another month you call and they say "need more information" and you start all over again. I saw a documentary that interviewed a claims DR from Aetna who quit because the were paid big bonuses to deny claims and people were literally dying because of it.